Privacy Policy

Privacy Policy

Effective Date: 02/12/2025

Chatalott values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By accessing or using Chatalott, you consent to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

1.1 Personal Information
  • ✔ Name, email address, phone number, and other contact details.
  • ✔ Payment information for subscription plans.
  • ✔ Contact details and notes you input into the CRM system.
1.2 Non-Personal Information
  • ✔ Browser type, device information, and operating system.
  • ✔ IP address and location data.
  • ✔ Usage data, such as pages visited and features used.

2. How We Use Your Information

  • Provide and improve our services.
  • Process payments and manage subscriptions.
  • Communicate with you about updates, promotions, or support requests.
  • Suggest actions like reconnecting with contacts or scheduling follow-ups.
  • Ensure compliance with legal obligations.

3. Cookies and Tracking Technologies

Chatalott uses cookies and similar technologies to enhance user experience, analyze usage, and improve our services.

  • Essential Cookies: Required for website functionality.
  • Analytics Cookies: Help us understand how users interact with Chatalott.
  • Marketing Cookies: Used for promotional purposes.

You can manage cookies through your browser settings.

4. How We Share Your Information

We do not sell your personal information. We may share information:

  • ✔ With service providers (e.g., payment processors) to deliver our services.
  • ✔ When required by law or to comply with legal obligations.
  • ✔ To protect our rights, users, or operations.

5. Data Security

We implement industry-standard measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission or storage is 100% secure.

6. International Data Transfers

Since Chatalott is available globally, your information may be processed in countries other than your own. By using our services, you consent to the transfer of your data to these locations, which may have different data protection laws.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal data.
  • Restrict or object to certain data processing activities.
  • Withdraw consent at any time (e.g., unsubscribing from emails).
  • Lodge a complaint with your local data protection authority.

To exercise your rights, please contact us at privacy@chatalott.com.

8. Data Retention

We retain your data for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When no longer required, we securely delete or anonymize your information.

9. Third-Party Links

Chatalott may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies.

10. Children’s Privacy

Chatalott is not intended for users under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated to you directly.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: privacy@chatalott.com

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